Archive for: Right

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How much does it cost?

The price depends entirely on the service you require. Our prices are competitive, yet reflect the high quality service provided. Before committing to any service you will be given a full price breakd...

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Should I be concerned about receiving care?

There is no need to worry – We are here to help improve your quality of life, it is what we are Great at. Our great staff pride themselves with having a wealth of experience helping all kinds of...

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What happens if I get admitted to hospital?

If you had to be admitted to hospital or were advised that respite for a short time would be beneficial to you, we would need to be notified as soon as possible. We would cancel your visits for that d...

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What happens if my Carer doesn’t arrive?

This is a very rare occurrence. If we know that your assigned Carer is unable to tend to you on a particular day, we will let you know as soon as possible and make arrangements for an alternative Care...

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What if my circumstances change?

If your health improved or deteriorated, we would pick up on this during our reviews and with feedback from your Care team. A full Care Plan review would then be organised at your convenience and agre...

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Will I get the same Care Team Member every time?

We understand the importance of pairing the right Carer to your needs. We also pride ourselves on our consistency of service – if we can provide the same Carer for familiarity every time, we wil...